Limited Lifetime Manufacturer Warranty
We are committed to ensuring the highest quality of your purchase. We stand behind every item we sell and warrant that all our gold products are free from manufacturing defects at the time of delivery. As part of our lifetime commitment to you, we promise to repair and maintain your jewelry for a lifetime. Please read the the following information below to understand exactly what is covered within our Lifetime Manufacturer Warranty:
- Rhodium plating
- Cleaning Services
- Prong tightening
Should you ever encounter an issue with your jewelry or require services not covered by our lifetime warranty, you may send your item to our office for assessment*. Upon receiving and evaluating your jewelry, we will inform you of any applicable charges before proceeding with the necessary work to restore your precious piece.
Please Contact Us if you have any questions about our lifetime warranty or request additional repair work for your jewelry.
*Please note that mailing instructions and guidelines should be followed to ensure the safe shipment of your jewelry.
Conditions & Exclusions
Please read the following information below to understand what is NOT covered within our Lifetime Warranty. Conditions and Exclusions are as follows:
- Chips, scratches, and dents that may occur from normal wear.
- Replacement of semi-precious gemstones and cubic zirconia stones.
- Damage, loss, and theft.
Discoloration/tarnishing are common jewelry issues that occur due to exposure to chemicals, perfumes, make-up, swimming pools, hot tubs or bathing. These common jewelry issues will not be considered manufacturing defects.